 
Natural Cowhide Patchwork Rug
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PRODUCT
PAYMENT
SHIPPING
SERVICE GUARANTEE
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| PRODUCT |
ARE YOUR PRODUCTS REAL HAIR ON COWHIDE MADE?
All products are real cowhides made, no synthetic leather nor substitute.
WHAT KIND OF ANIMAL IS USED TO MANUFACTURE PRODUCTS?
We make them using only original and real cowhides.
IS ANY ENDANGERED SPECIES ON SALE IN THIS SITE?
No endangered species is used to manufacturing. all cowhides come from private farms where cows is breeded to provide meat and by-products also.
STENCILED HIDES ARE ALSO PRINTED ON COWHIDES?
All stenciled hides are printed on hair on cowhides.
WHICH IS THE COUNTRY OF ORIGIN OF THESE PRODUCTS?
All hides and products are from argentina.
ON SALE PRODUCTS REQUIRE ANY CERTIFICATE OF ORIGIN TO BE IMPORTED?
Actually the certificate of origin is not required to import our wide range of products. anyway we offer it to wholesalers and resellers if necessary. in case of individuals, certificates are not available under any circumstances.
ARE THEY CHROME TANNED COWHIDES?
Our cowhides pass through chrome tanning process following rigorous safety and health standards.
DO YOU MANUFACTURE PRODUCTS UNDER CUSTOMER REQUIREMENTS?
Yes, we manufacture custom products according the customer needs. Additional charges may be applied depending the work and/or the quantities.
IS THERE ANY FAILURE ON YOUR PRODUCTS?
Our products do not have any manufacturing failure. On natural cowhides could generally appear some branding, barbed wire marks, scars, neck wrinkles, birth stretching marks, vein marks, insect holes and/or urine burn, these are natural caracteristics of our cattle, helping you to certificate the authenticity originality and quality of our products.
DO YOU OFFER SEVERAL QUALITIES OF HIDES?
Our decoration items are high quality for export. in case of wholesaler or manufacturer we could offer lower quality hides just for cutting and sewing.
DO PRODUCTS SMELL BAD?
All products are treated with high quality chemical compounds in order to avoid ugly smell.
HOW CAN I CLEAN UP MY HAIR ON COWHIDE?
Simply brushing or vacuuming your cowhide would be all. dry cleaning is also an alternative. avoid all kind of chemical cleaning products for leather. also avoid water contact.
HOW LONG IS THE USEFUL LIFE OF YOUR HIDES?
That depends of the use you give them, but normally around five years.
DO YOUR PRODUCTS HAVE ANY BRAND ON THEM?
Branding is normal in argentinean farms and could appear on cowhides giving an extreme unique, authentic and design look to your hide.
DO YOUR PRODUCTS HAVE ANY LOGO OR BRANDING OF NATUREMADEHIDES.COM ON THEM?
No, none of them have any logo on.
COULD YOU SEND ME PICTURES OF PURCHASED PRODUCTS?
Yes, that is possible if you request it. Just keep in mind that due to the natural caracteristics of cowhides each product is unique. we use models on the website that represent articles to send, therefore we are not able to send you a the rug that exactly looks like the model.
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| PAYMENT |
WHAT PAYMENT METHODS DO YOU TAKE?
We take Paypal (majors credit cards), Bank Transfers To Europe or USA, Money order or Personal Checks (US Customers)
IS THIS A SECURE SITE?
The applied technology in this site allows you making secure payments through most strict standards on the net. the mentioned platform is provided by paypal.com
CAN I BUY ON CREDIT?
Yes, your purchase can be bought on credit trought the major credit card companies.
I DO NOT HAVE A CREDIT CARD. DO I HAVE ANY ALTERNATIVE WAY TO PAY?
Yes, you can pay by Bank Transfers To Europe or USA, Money order or Personal Checks (US Customers).
I AM WHOLESALER/RESELLER, CAN I GET ANY DISCOUNT FOR ME?
Yes, for sure. we offer several discounts in this case. please fill out the contact form minding the required fields for wholesaler/reseller.
WHAT IS THE MINIMUM AMOUNT OF MONEY TO BE CONSIDERED A WHOLESALER OR RESELLER?
The minimum amount to be considered a wholesaler is usd 2.000.- There is no minimum amount for resellers, to be consider reseller please send us a Business ID and business references, we will analyze your case sending you our approval.
COULD I PAY IN LOCAL CURRENCY WITH MY CREDIT CARD?
Yes, your purchase can be bought on credit trought the major credit card companies.
CAN I GET MY MONEY BACK IF I REGRET MY PURCHASE?
No, this is not possible because of logistics.
WHAT DOCUMENTS ARE REQUIRED TO BE A WHOLESALER?
None. you only need to fill out the wholesaler fields in our contact form and then place a wholesale order of usd 2.000 or more.-
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| SHIPPING |
DO YOU SHIP YOUR PRODUCTS AROUND THE WORLD?
All products are shipped wherever you are.
WHAT SHIPPING METHODS DO YOU OFFER?
Products are shipped by air through the best courier companies.
HOW LONG WILL IT TAKE BEFORE MY ORDER ARRIVES?
It depends on products and the volume order. normally it does not take more than 15 days. Custom made products can take longer
WILL I HAVE TO PAY TAXES OR FEES WHILE MY ORDER IS ARRIVED?
Taxes and fees depends on countries or customs. we suggest to call your local customs to confirm it.
MAY I ADD SHIPPING INSURANCE FOR THE SAFETY OF MY PURCHASE?
Shipping insurance for the full value of your shipment is automatically provided for free.
DO PRODUCTS ARRIVE AT A GIVEN ADRESS OR AT CUSTOMS DEPARTMENT?
All products ship by “door-to-door” service. it means your order will arrive at a given address.
DO YOU ACCEPT CASH-ON-DELIVERY (COD) PAYMENTS?
No, we do not accept “cod” payments.
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| SERVICE GUARANTEE |
WHAT IF I NOT 100% SATISFIED WITH THE PRODUCT?
If for any reason you are not 100% satisfied with your purchase simply return the unused item in its original packaging within 10 days for exchange. (a receipt is required for). please note that a restocking fee and return shipping charges may apply.
CAN I GET MY MONEY BACK IF I REGRET MY PURCHASE?
No, this is not possible because of logistics.
ON SALE PRODUCTS REQUIRE ANY CERTIFICATE OF ORIGIN TO BE IMPORTED?
Actually the certificate of origin is not required to import our wide range of products. anyway we offer it to wholesalers and resellers if necessary. in case of individuals, certificates are not available in any circumstances.
IS THIS A SECURE SITE?
The applied technology in this site allows you making secure payments through most strict standards on the net. the mentioned platform is provided by and paypal.com
DOES THE PURCHASED PRODUCT LOOK LIKE PICTURES SHOWED IN THIS SITE?
NATUREMADEHIDES.com shows pictures which represent articles to send. due to the natural caracteristics of cowhides each product IS UNIQUE. Therefore we are not able to send you a the rug that exactly looks like the model.
NONE OF YOUR WIDE RANGE OF PRODUCTS IS WHAT I NEED. MAY I REQUEST A CUSTOM PRODUCT?
Yes, we manufacture custom products according the customer needs. Additional charges may be applied depending the work and/or the quantities
HOW LONG WILL IT TAKE BEFORE MY ORDER ARRIVES?
It depends on products and the volume order. normally it does not take more than 15 days.
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